Privacy Policy – E-Surgical Mart
At E-Surgical Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and place an order.
By using our website, you agree to the terms outlined in this policy.
Information We Collect
When you interact with our website, we may collect the following information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Shipping/Billing Address
Order Information
- Products you purchase
- Order details and preferences
Technical Data
- IP address
- Browser type
- Device information
- Website usage data (via cookies)
Cash on Delivery (COD) Orders
For Cash on Delivery orders, we may contact you via phone or WhatsApp to:
- Confirm your order
- Verify delivery details
This helps us ensure smooth and accurate delivery across Pakistan.
Sharing of Information
We may share your information only with:
- Courier and delivery partners (for shipping your order)
- Service providers helping us operate our website
These parties are required to keep your information secure and confidential.
Cookies
Our website uses cookies to:
- Enhance user experience
- Track website performance
- Understand customer preferences
You can disable cookies in your browser settings if you prefer.
Data Security
We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no online system is 100% secure, so we encourage users to take necessary precautions when sharing information online.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
📧 Email: info@esurgicalmart.com
📞 Phone: 0300 7174743